LDNinjas (“we,” “us,” or “our”) operates ldninjas.com and provides WordPress plugins for LearnDash, along with WordPress and WooCommerce development and consulting services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using our website, purchasing a plugin, or engaging our development services, you agree to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide Directly

We collect information when you:

• Purchase a plugin (Custom Tabs for LearnDash, Drip-Feed Content Extended, Front-End Group Restriction, Reset Course Progress, or SmartSearch Control)
• Submit a contact or support request
• Request a quote or consultation for development services
• Sign up for a newsletter or account on our website
• Leave a comment, review, or feedback

This may include your name, email address, billing address, company name, and any details you share in a message or support ticket.

1.2 Payment Information

Plugin purchases and license management are processed through Freemius, our payment and licensing partner. Freemius handles credit card details, billing information, and license key generation on our behalf. We do not store your full payment card details on our own servers.

For development and consulting services, invoices may be issued and paid through separate payment processors, depending on the arrangement with the client.

1.3 License and Usage Data

When you activate a plugin license, the plugin communicates with Freemius to verify your license key. This process may collect:

• Your website’s domain and URL
• WordPress and PHP version
• Plugin version and activation status
• Basic, non-personal usage data used to improve plugin performance and compatibility

This data helps us provide updates, support, and license validation. It is not used to identify individual site visitors on your website.

1.4 Website Usage Data

Like most websites, ldninjas.com collects standard technical information automatically, including IP address, browser type, device information, referring pages, and pages visited. This is gathered through cookies and analytics tools to help us understand how visitors use the site and to improve content and performance.

2. Cookies

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember cart and checkout information
• Measure site traffic and content performance
• Support advertising or remarketing, where applicable

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the site, such as checkout or account login.

3. How We Use Your Information

We use the information we collect to:

• Process plugin purchases and issue license keys
• Deliver plugin updates and provide technical support
• Respond to inquiries about development or consulting services
• Send transactional emails, such as receipts and renewal notices
• Send marketing communications, only if you have opted in
• Monitor and improve our website, plugins, and services
• Meet legal and accounting obligations

We do not sell your personal information to third parties.

4. How We Share Information

We share information only where necessary to operate our business:

• Freemius: for payment processing, license management, and plugin update delivery
• Email and support platforms: to manage newsletters and support tickets
• Analytics providers: to understand website traffic and usage patterns
• Development tools and hosting providers: when engaged for consulting or client project work

These providers are only given the information needed to perform their function and are expected to handle it securely.

We may also disclose information if required by law, or to protect the rights, property, or safety of LDNinjas, our users, or others.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including ongoing license support, accounting requirements, and legal obligations. Purchase and license records are typically retained for the duration of an active license plus a reasonable period afterward for support and record-keeping purposes.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing
• Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us using the details in Section 9. We will respond within a reasonable timeframe and in accordance with applicable data protection laws, including GDPR for users in the European Union and UK, and CCPA for users in California.

7. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Children’s Privacy

Our website and services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

LDNinjas Website: ldninjas.com
Contact page: ldninjas.com/contact-us

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The “Last Updated” date at the top of this page will reflect the most recent revision. Continued use of our website or services after changes take effect constitutes acceptance of the updated policy.